Last updated: March 1, 2025
Your thoughts are priceless. We protect them with state-of-the-art encryption and privacy-first design. Your ideas remain yours, always.
We collect information that you provide directly to us when using SandDune AI:
We use the collected information for the following purposes:
Your data is stored securely using industry-standard encryption. We use trusted third-party providers for authentication and database services, and your files are stored in secure cloud storage. We implement rate limiting and other security measures to protect your data.
We use artificial intelligence technology to process your handwritten notes, generate transcriptions, and answer questions about your notes with citations to the source material. While we maintain strict data handling practices and security measures, please be aware that using our service involves automated processing of your uploaded content.
Payment processing is handled by secure third-party payment processors. We do not store your complete payment information. We only maintain records necessary for subscription management and billing purposes.
We store your uploaded images and transcriptions in secure cloud storage. Images are processed and stored with unique identifiers to ensure security. For questions asked and answers generated, we only collect and store anonymized versions temporarily for analytics purposes to improve our services. These anonymized Q&A interactions are not permanently stored with your account data and cannot be used to identify you personally. We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time. Upon deletion, we will remove your images from both temporary and permanent storage. Note that some information may be retained for legal or legitimate business purposes.
We monitor usage patterns and enforce rate limits based on your subscription status. Both free tier and paid tier accounts have specific monthly limits for transcriptions and questions about your notes. These limits are strictly enforced to maintain fair usage of our services. Please refer to our Pricing Page for current usage limits applicable to your subscription tier.
You have the right to:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.
If you have any questions about this Privacy Policy, please contact us at support@sanddune.ai
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